![]() ![]() Now to me that says there is some little (plastic) ‘catch’ that is just barely engaged when the paper cassette is positioned just so. The output shoot has to be pulled back down while holding the paper cassette in place or else the cassette has a tendency to shift out by a millimeter or so. What I appeared to have discover, at least on the unit I have, is the vertical travel ‘notch/window’ for the tray to be perceived as ‘installed’ is extremely sensitive. After removing the feeder unit numerous times (rear) and the paper cassette looking for some packing material I missed or some form a mystery jam I found nothing. Upon setup the machine had a tough time recognizing the paper tray and insisted it wasn’t installed correctly. My concern with this new unit is shown in the attached picture. Setup of the new Epson was pretty run-of-the-mill, it practically begged to join my network. As I’m not quite the industrial printer I once was the 4820 looked to be about the best bang for the buck available with enough capability to get by. So, when the time came another Work Force seemed to be the logical choice. ![]() Now that being said I really liked the 3640 and it held up better than the competing products I’ve owned over the decades. This appears to be a pretty common Epson ink jet complaint. Time Will Tell I bought this WF-4820 to replace a 5–6-year-old WF-3640 that was suffering a pretty much complete ink system failure (had attempted a cleaning kit that helped for a while but…). ![]()
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